Terms & Conditions
Last updated: 7 September 2026
Welcome to Adventure 4×4 Parts Australia.
These Terms & Conditions apply to your use of www.adventure4x4parts.com.au and to purchases of products and services from Adventure 4×4 Parts Australia, including products purchased online and installation, servicing and workshop services.
By accessing our website, placing an order, purchasing a product or booking a service with us, you agree to these Terms & Conditions.
1. About Adventure 4×4 Parts
Adventure 4×4 Parts Australia is an Australian-owned and operated 4×4 parts and accessories business supplying products and services to customers across Australia.
Our product range includes, among other things (Please visit our shop page for all our products):
- Aluminium canopies
- Aluminium roof racks
- Roller shutters and tonneau covers
- Bull bars
- Bash plates and underbody protection
- Winches
- Recovery equipment
- Side steps
- Snorkels
- Suspension and lift kits
- Rear bars
- Lighting and electrical accessories
- Transmission oil cooler kits
- Mounting kits and brackets
- Other 4×4 parts and accessories
We also provide selected vehicle installation, servicing, inspection, mechanical and accessory fitment services.
Our warehouse is located at:
69 Elm Park Drive
Hoppers Crossing VIC 3029
Australia
Warehouse collection is available by appointment only.
2. Website Use
You may use our website for lawful purposes and to browse, research and purchase our products and services.
You must not:
- use the website for any unlawful purpose;
- interfere with or attempt to compromise the security of the website;
- introduce malicious software or code;
- attempt to gain unauthorised access to our systems;
- copy or reproduce website content for commercial purposes without permission; or
- use our website in a way that could damage, disable or impair its operation.
We may suspend or restrict access to the website where reasonably necessary, including for maintenance, security or technical reasons.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, compatibility information and prices displayed on our website are accurate.
However, manufacturers and suppliers may change product specifications, designs, packaging or features from time to time.
Product images may be for illustration purposes and may not represent every feature or variation of the product supplied.
Where there is a difference between a product image and the manufacturer's current specifications, the applicable product specifications will generally prevail.
If you require confirmation of a particular specification before purchasing, please contact us before placing your order.
4. Vehicle Compatibility and Fitment
Many of our products are designed for specific vehicle makes, models, variants and model years.
It is your responsibility to ensure that the product you order is suitable for your particular vehicle.
Vehicle variations may exist because of:
- model year;
- trim level;
- factory options;
- wheelbase;
- engine configuration;
- suspension configuration;
- previous modifications;
- aftermarket accessories;
- regional specifications; and
- changes made by the vehicle manufacturer.
Where you are uncertain about compatibility, you should contact us before purchasing.
We will provide reasonable assistance with fitment information based on the information available to us, but you remain responsible for providing accurate vehicle information.
5. Vehicle Modifications and Compliance
Some products sold by Adventure 4×4 Parts may modify the original configuration, dimensions, weight, suspension, ground clearance, lighting, load capacity, electrical system or other characteristics of a vehicle.
Examples include, but are not limited to:
- suspension and lift kits;
- bull bars;
- roof racks;
- canopies;
- rear bars;
- winches;
- lighting;
- snorkels;
- wheels and tyres; and
- other vehicle accessories or modifications.
Before installing a product, you are responsible for determining whether the modification complies with all applicable laws, regulations, standards, registration requirements and insurance requirements applicable to your vehicle and location.
Where appropriate, you should obtain advice from a qualified vehicle engineer, mechanic, authorised inspection provider or relevant government authority.
Adventure 4×4 Parts does not guarantee that a particular modification will be legal, registrable or suitable for every vehicle or jurisdiction unless expressly stated.
Nothing in this section excludes your rights under the Australian Consumer Law.
6. Product Installation
Some products can be installed by a competent customer, while others should be installed by a suitably qualified technician.
We strongly recommend professional installation for products involving:
- suspension;
- braking;
- steering;
- electrical systems;
- airbags;
- structural vehicle components;
- winches and recovery equipment;
- bull bars;
- canopies;
- roof racks; or
- other safety-critical equipment.
Products must be installed according to applicable manufacturer instructions.
Incorrect installation, modification, misuse or failure to follow installation instructions may cause damage or create a safety risk.
Where we provide installation services, additional terms relating to the installation service may apply.
7. Orders
When you submit an order through our website, you are making an offer to purchase the products selected by you.
An order confirmation acknowledges receipt of your order but does not necessarily mean that we have accepted the order.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
- a product is unavailable;
- there is an obvious pricing or listing error;
- a product has been incorrectly described;
- we are unable to obtain the product from a supplier;
- there is suspected fraud or unauthorised payment activity;
- incorrect information has been provided;
- delivery cannot reasonably be arranged; or
- cancellation is otherwise permitted by law.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order or affected product.
8. Pricing
All prices displayed on our website are in Australian dollars unless otherwise stated.
Prices displayed on product pages include GST where applicable.
We may change prices at any time.
A price change will not affect an order that we have already accepted, except where permitted by law.
We take reasonable care to ensure prices are accurate. If an obvious pricing error occurs, we may contact you before processing the order.
9. Payment
We accept the payment methods made available through our website.
Our website currently provides payment options including payment services operated by PayPal and Stripe. Adventure 4x4 Parts
Payment providers may apply their own terms, conditions and privacy policies.
You confirm that you are authorised to use the payment method provided.
We may cancel an order where payment is declined, reversed, disputed or reasonably suspected to be unauthorised or fraudulent.
10. Product Availability
Although we make reasonable efforts to keep our website information current, products may occasionally become unavailable.
Some products may be supplied from our warehouse while others may be sourced from suppliers or distribution partners.
If an ordered product becomes unavailable, we may contact you to discuss:
- an alternative product;
- a revised delivery timeframe; or
- cancellation and refund of the unavailable product.
11. Shipping and Delivery
We offer shipping across Australia, subject to product availability, carrier coverage and the characteristics of the product.
We advertise fast dispatch and overnight delivery to many locations, but bulky products may require longer delivery times. AAdventure 4x4 Parts
Delivery timeframes provided on the website or by our team are estimates only unless expressly stated otherwise.
Delivery may be delayed by matters outside our reasonable control, including:
- courier or freight delays;
- weather;
- natural disasters;
- transport disruptions;
- peak periods;
- remote-area delivery;
- oversized or bulky freight requirements;
- supplier delays; or
- other circumstances beyond our reasonable control.
We are not responsible for courier delays that occur after the product has been properly dispatched, except where liability cannot lawfully be excluded.
12. Bulky and Oversized Products
Certain products, including canopies, bull bars, roof racks, rear bars and other large or heavy products, may require specialised freight arrangements.
Additional freight charges may apply to certain locations or products.
Where a freight surcharge is required, we will endeavour to advise you before dispatch.
Delivery requirements may include suitable access for the freight carrier.
You are responsible for providing a suitable and accurate delivery address and ensuring that someone is available to receive the delivery where required.
13. Incorrect Delivery Information
You are responsible for providing correct delivery information at checkout.
If an order cannot be delivered because an incorrect or incomplete address was supplied, additional freight or redelivery costs may apply, to the extent permitted by law.
You should contact us as soon as possible if you realise that incorrect delivery information has been provided.
14. Inspecting Deliveries
You should inspect products as soon as reasonably practicable after delivery.
If packaging or a product appears damaged, please take photographs and contact us promptly.
Where possible, retain the original packaging until any delivery damage or product issue has been resolved.
Nothing in this section limits your rights under the Australian Consumer Law.
15. Click & Collect / Warehouse Collection
Warehouse collection is available from:
69 Elm Park Drive, Hoppers Crossing VIC 3029
Collection is by appointment only. Adventure 4x4 Part
Customers collecting products are responsible for ensuring that their vehicle is suitable for transporting the purchased products.
For large items such as canopies, bars and other bulky products, you should contact us before collection to confirm appropriate vehicle and loading requirements.
We may require identification or order information before releasing an order.
16. Change-of-Mind Returns
If you change your mind after purchasing a product, you may request a return.
Change-of-mind returns are subject to the applicable return conditions communicated by Adventure 4×4 Parts.
Unless otherwise agreed, products returned due to change of mind should be:
- unused;
- uninstalled;
- undamaged;
- in original saleable condition;
- complete with all accessories and components; and
- returned in original packaging where reasonably possible.
Return freight for change-of-mind purchases may be the customer's responsibility.
Products that have been installed, modified, used, damaged, specially ordered or customised may not be eligible for change-of-mind return, subject to your rights under the Australian Consumer Law.
These conditions do not affect a customer's rights where a product is faulty or otherwise fails to meet a consumer guarantee.
17. Incorrectly Ordered or Incorrectly Selected Products
Where you have ordered a product that is not suitable for your vehicle due to incorrect vehicle information, model selection or customer selection, the matter may be treated as a change-of-mind return.
Where the product has already been installed or modified, we may not be able to accept a change-of-mind return.
Customers should contact us before purchasing if they are unsure about vehicle compatibility.
18. Special Orders and Customised Products
Products that are specially ordered, customised, modified, made to customer specifications or sourced specifically for a customer may be subject to additional terms.
We will advise you where a product is subject to special-order conditions.
Nothing in this section removes any rights you have under the Australian Consumer Law.
19. Faulty, Damaged or Incorrect Products
If you believe that a product is faulty, damaged, defective, unsafe, incorrectly supplied or otherwise does not comply with your consumer guarantees, please contact us.
We may request photographs, videos, order information or other reasonable information to help assess the issue.
We may need to inspect or test a product before determining the appropriate remedy.
Where a product has a problem covered by the Australian Consumer Law, we will provide the remedy required by law.
Depending on the circumstances, this may include repair, replacement or refund.
20. Australian Consumer Law
Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law.
You may be entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage.
You may also be entitled to have goods repaired or replaced where goods fail to meet applicable consumer guarantees and the failure does not amount to a major failure.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any right, guarantee, remedy or liability that cannot lawfully be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law.
21. Our 12-Month Warranty
Adventure 4×4 Parts advertises that its accessories come with at least 12 months' warranty covering parts and labour. Adventure 4x4 Parts
This warranty is provided in addition to, and does not replace, any rights and remedies you have under the Australian Consumer Law.
The warranty applies subject to the particular product, manufacturer requirements and applicable warranty conditions.
Where a warranty claim is made, we may reasonably require:
- proof of purchase;
- photographs or videos;
- information about the installation;
- information about how the product has been used; and/or
- inspection or return of the product.
22. Warranty Exclusions
Subject to the Australian Consumer Law, a manufacturer's or voluntary warranty may not cover damage or failure caused by matters such as:
- incorrect installation;
- installation contrary to manufacturer instructions;
- misuse;
- abuse;
- accident;
- impact damage;
- unauthorised modification;
- neglect;
- incorrect electrical connection;
- incorrect wiring;
- use outside the intended purpose;
- overloading;
- failure to maintain the product;
- normal wear and tear; or
- damage caused by another component or vehicle modification.
These exclusions do not apply to the extent that the Australian Consumer Law requires a remedy.
23. Canopies, Roof Racks and Load Limits
Canopies, roof racks, racks, trays, bars and other load-carrying equipment have specified load and installation requirements.
You are responsible for observing the manufacturer's stated:
- static load limits;
- dynamic load limits;
- mounting requirements;
- fastening requirements;
- weight limits; and
- other safety instructions.
Loads must be properly secured.
The combined weight of accessories and cargo must not exceed applicable vehicle, manufacturer or component limits.
Adventure 4×4 Parts is not responsible for damage resulting from overloading or improper loading, except where liability cannot lawfully be excluded.
24. Winches and Recovery Equipment
Winches, recovery equipment, rated recovery points, shackles, straps and related equipment can involve significant forces and serious safety risks.
Such products must only be used in accordance with the manufacturer's instructions and applicable safety requirements.
You are responsible for ensuring that recovery equipment is appropriate for the vehicle, load and recovery situation.
Users should inspect recovery equipment before use and discontinue use where equipment is damaged, worn or otherwise unsafe.
Adventure 4×4 Parts strongly recommends appropriate training and safe recovery practices.
25. Electrical Products
Electrical products must be installed correctly and in accordance with the manufacturer's instructions.
Where appropriate, electrical installations should be completed by a suitably qualified person.
Incorrect wiring, incorrect voltage, short circuits, water ingress, overloading or other improper installation may damage products or vehicles.
26. Suspension and Lift Kits
Suspension and lift products may affect vehicle geometry, handling, braking, clearance, ride characteristics and legal compliance.
Installation should be carried out by an appropriately qualified professional where required.
The customer is responsible for ensuring that modifications comply with applicable registration, engineering, roadworthiness and insurance requirements.
27. Workshop and Installation Services
Where Adventure 4×4 Parts provides installation, mechanical servicing, inspections or other workshop services, the scope of work will be based on the agreed quotation, booking or work order.
Additional work may be required where previously unknown problems, incompatible components, damage or other circumstances are discovered.
Where additional work is required, we will endeavour to obtain approval before undertaking significant additional work.
Workshop services may include, among other things:
- log book servicing;
- mechanical and electronic repairs;
- vehicle inspections;
- safety inspections;
- suspension and lift kit installation;
- lighting installation;
- bull bar installation;
- exhaust installation;
- snorkel installation;
- roof rack installation;
- canopy, service body and tray installation; and
- wheel and tyre fitment.
These services are advertised by Adventure 4×4 Parts on its website. Adventure 4x4 Parts
28. Pre-Existing Damage
Before undertaking installation or workshop services, we may identify existing damage, wear, corrosion, modifications or other conditions affecting the vehicle.
We are not responsible for pre-existing damage or defects that were not caused by our work.
Where existing conditions may affect the proposed work, we may recommend additional repairs or decline to perform work where it would be unsafe or inappropriate to proceed.
29. Vehicle Storage
Unless otherwise agreed, customers should collect vehicles promptly after completion of work.
Where a vehicle remains at our premises beyond the agreed collection period, storage charges may apply after reasonable notice, subject to applicable law.
30. Manufacturer Warranties
Some products may also carry a manufacturer's warranty.
Manufacturer warranties are additional to statutory consumer guarantees and do not replace your rights under the Australian Consumer Law.
Where appropriate, we may assist customers with manufacturer warranty claims.
31. Intellectual Property
All content on our website, including text, graphics, photographs, logos, product descriptions, videos, designs and other material, is owned by or licensed to Adventure 4×4 Parts or the relevant third-party owner.
You must not reproduce, modify, distribute or commercially exploit our website content without permission, except where permitted by law.
Third-party trademarks and vehicle manufacturer names remain the property of their respective owners.
32. Customer Reviews and User Content
Customers may be invited to submit reviews, photographs, comments or other content.
You must ensure that any content you submit:
- is truthful;
- does not infringe another person's rights;
- is not defamatory;
- is not unlawful;
- does not contain malicious software; and
- does not contain inappropriate or offensive material.
By submitting content, you grant Adventure 4×4 Parts a non-exclusive, royalty-free right to reproduce, display and use the content for legitimate business and marketing purposes, subject to applicable law.
33. Third-Party Websites and Services
Our website may contain links to third-party websites, manufacturers, suppliers, payment providers or other services.
We are not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party services may be subject to their own terms and conditions.
34. Privacy
We respect your privacy and handle personal information in accordance with applicable Australian privacy laws and our Privacy Policy.
Personal information may be collected when you:
- create an account;
- place an order;
- make an enquiry;
- contact us;
- request assistance;
- subscribe to communications; or
- otherwise interact with our website.
We may use information for purposes including processing orders, arranging delivery, providing customer service, administering warranties, processing payments and communicating with you about our products and services.
Please refer to our Privacy Policy for further information.
35. Website Availability and Errors
We make reasonable efforts to keep the website available and accurate.
However, we do not guarantee that:
- the website will always be available;
- information will always be error-free;
- products will always be available;
- website content will always be current; or
- the website will be free from technical problems.
We may correct errors, update information or make changes to the website without notice.
36. Limitation of Liability
To the maximum extent permitted by law, Adventure 4×4 Parts excludes liability for loss or damage arising from use of the website or products where that liability may lawfully be excluded.
This does not apply to rights, guarantees, warranties or liabilities that cannot lawfully be excluded.
We are not responsible for loss resulting from:
- misuse of products;
- incorrect installation;
- unauthorised modifications;
- failure to follow manufacturer instructions;
- use outside the intended purpose; or
- failure to comply with applicable vehicle requirements,
except where liability cannot lawfully be excluded.
Nothing in these Terms & Conditions excludes liability for fraud, or any other liability that cannot legally be excluded or limited.
37. Indirect or Consequential Loss
To the maximum extent permitted by law, we are not responsible for indirect or consequential loss arising from the use of a product or service.
This may include loss of income, business interruption or other indirect loss.
This clause does not apply where such liability cannot lawfully be excluded.
38. Events Beyond Our Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- natural disasters;
- severe weather;
- fire;
- flood;
- government restrictions;
- industrial disputes;
- transport disruptions;
- supplier failures;
- telecommunications failures;
- cyber incidents; or
- other circumstances beyond our reasonable control.
This does not affect rights that cannot lawfully be excluded under Australian law.
39. Complaints and Dispute Resolution
If you have a complaint, we encourage you to contact us first so that we can attempt to resolve the matter directly.
Please provide relevant details including:
- your name;
- order number;
- product or service involved;
- date of purchase;
- details of the issue; and
- any supporting photographs or documents.
We will endeavour to respond within a reasonable timeframe.
Nothing in this section prevents you from exercising any rights available to you under Australian consumer law.
40. Changes to These Terms
We may update these Terms & Conditions from time to time.
The current version will be published on our website.
The Terms & Conditions applying to an order will generally be those in effect when the order is accepted, subject to any mandatory rights or obligations under applicable law.
41. Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
Subject to any rights you may have under applicable law, the courts and tribunals of Victoria will have jurisdiction over disputes arising in connection with these Terms & Conditions.
42. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, that provision will be modified or severed to the extent necessary.
The remaining provisions will continue to apply.
43. Contact Us
Adventure 4×4 Parts Australia
Warehouse:
69 Elm Park Drive
Hoppers Crossing VIC 3029
Australia
Warehouse collection: By appointment only.
Customer service: Monday–Friday, 9:00am–6:00pm.
For general enquiries, product advice, orders, returns, warranty claims or workshop enquiries, please use the contact facilities provided on our website.
Website: www.adventure4x4parts.com.au
Australian Consumer Law Notice
Adventure 4×4 Parts acknowledges that Australian consumers have rights under the Australian Consumer Law that cannot be excluded, restricted or modified by these Terms & Conditions.
Nothing contained in these Terms & Conditions is intended to remove, restrict or limit those rights.
Where these Terms & Conditions are inconsistent with a mandatory requirement of Australian law, the mandatory requirement will apply to the extent of the inconsistency